Definition
Local Citations are online mentions of a business's Name, Address, and Phone number (NAP) across various directories, websites, and platforms. These citations serve as digital references that help search engines verify business information and establish local authority, playing a crucial role in local SEO and helping businesses appear in local search results and map listings.
Citations can be structured (appearing in organized business directories like Yelp, Yellow Pages, or industry-specific directories) or unstructured (mentions in blog posts, news articles, or social media). The key is maintaining consistent NAP information across all citations to build trust with search engines and avoid confusion.
For local businesses, citations are fundamental to local search visibility. They help search engines understand business location and relevance for local queries, contribute to local search ranking factors, build authority and trust for local businesses, and provide potential customers with ways to find and contact the business.
In the AI era, local citations have additional importance. AI systems often reference directory information when providing local business recommendations. Comprehensive, accurate citations across authoritative directories increase the likelihood that AI systems will have access to correct business information when generating responses about local services.
Building effective local citations involves claiming and optimizing major directory listings, ensuring NAP consistency across all platforms, targeting industry-specific and local directories, monitoring and updating citation information regularly, and building citations on platforms that are relevant to your target audience and industry.
Examples of Local Citations
- A restaurant ensuring their business information is consistent across Google My Business, Yelp, TripAdvisor, and local dining directories
- A law firm building citations in legal directories, local chamber of commerce listings, and professional association directories
- A plumber maintaining consistent business information across home service directories, Google My Business, and local business associations
- A retail store building citations across shopping directories, local business listings, and industry-specific platforms
