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atlassian-bot

atlassian-bot is a crawler for custom 3P websites that indexes data for rovo search.
Atlassianatlassian-bot
AI Crawler

What is atlassian-bot?

atlassian-bot belongs to Atlassian's custom website connector. An organization administrator supplies an HTTPS site that the organization owns, chooses how often to index it, and starts the crawl. The resulting index is stored in Atlassian Teamwork Graph for Search, Rovo Chat, and Rovo Agents.

The connector accepts HTML pages and plain-text files. Atlassian says it records page content together with fields such as the page name, URL, description, creation date, and last updated date. This is a targeted crawl of a site selected by an Atlassian customer, not an open-ended crawl of the public web.

Public websites can be connected without credentials. The connector also supports basic authentication and login forms for sites such as internal knowledge bases. That option needs a careful permissions review: Atlassian warns that every Teamwork Graph user can access all content visible to the configured crawler account, because the connector does not preserve individual permissions from the source site.

Content collected by atlassian-bot can appear in that customer's Atlassian search results or provide context to its Rovo chats and agents. There is no operator documentation saying this crawler feeds a public AI search engine or trains a general-purpose model. Blocking it affects the configured Teamwork Graph connection, not ordinary web search rankings.

Atlassian's connector documentation says the crawler follows path-level allow and disallow rules under an atlassian-bot group. The Cloudflare directory record supplied for this bot marks robots.txt following as false, so the two records do not agree. On a sensitive site, verify the behavior during connector setup instead of treating robots.txt as the only access boundary.

Requests use the literal atlassian-bot user agent. Atlassian also publishes IP ranges with the product value rovo-crawler for customers whose firewalls require an allowlist. this bot has no Web Bot Auth signature URL, so the user-agent text by itself does not prove that a request came from Atlassian.

Relevant for AI search

Is atlassian-bot relevant for AI search?

Yes. atlassian-bot collects pages for an AI product, so what it can crawl influences how AI systems describe your brand.

atlassian-bot fetches, indexes, or retrieves pages for an AI product, so the pages it can reach shape how that system describes your brand and products.

How to handle atlassian-bot

Allow atlassian-bot only when an authorized administrator has connected the site to Teamwork Graph. Review what the crawler's account can read before adding credentials, since source-site permissions will not carry over to individual Atlassian users.

To refuse the entire crawl, publish this rule on the exact host being connected:

User-agent: atlassian-bot
Disallow: /

Atlassian documents support for narrower disallow rules, which lets an organization index a help center while excluding a path that does not belong in Rovo. A subdomain needs its own robots.txt file. Because Cloudflare's bot record conflicts with Atlassian's instructions, confirm excluded paths in access logs and enforce them at the application or firewall when disclosure would be unacceptable.

If the connector is intended but a firewall rejects it, use Atlassian's current IP range feed and select addresses labeled rovo-crawler. Do not allow traffic solely because it presents the atlassian-bot string.

Examples

  • A support team connects its public documentation to Teamwork Graph, then excludes `/release-drafts/` so unfinished notes do not appear in Rovo answers.
  • An organization tests a form-authenticated intranet with a dedicated account and removes pages that should not be visible to every Teamwork Graph user before enabling the scheduled crawl.

Frequently asked questions about atlassian-bot

Learn about AI visibility monitoring and how Promptwatch helps your brand succeed in AI search.

An Atlassian organization administrator configures the custom website connector, supplies a site the organization owns, and selects an indexing frequency.

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