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All updates
New Feature

Agent Chat on Dashboards, Trends, Prompts & Query Fanouts

The Agent Chat panel now opens on many more pages and answers from what's on screen, with the filters and date range you have set.

  • On the main dashboard and every custom dashboard, the agent reads every widget, so "why did our score drop?" is answered for the period you picked.
  • On Trends, the agent sees the risers, decliners, and heatmap. On Query Fanouts, it sees the search themes and fanouts.
  • On Prompts, the agent sees the visible rows and the prompts you ticked, so "pause the selected prompts" works.
  • A monitor's Sentiment, Heatmap, and Offsite Mentions tabs have the panel too.
  • Each page keeps its own chat thread, and the full chat page links back to where a thread started.

Ask about the page you're on

  • On Trends, ask which prompts dropped most this week and which competitors took their place.
  • On a monitor's Sentiment tab, ask what's driving negative sentiment. The agent reads the responses behind the chart.

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