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TwinAgent

Automate complex operations end-to-end.
TwinTwinAgent
AI Assistant

What is TwinAgent?

TwinAgent is a network identity associated with Twin, a platform for building agents that carry out business workflows across APIs and websites. Twin's documentation says its Web Agent takes over when an API is unavailable or does not expose the action required for a task.

A Twin Web Agent run happens on an isolated cloud computer, separate from the user's local browser. The agent can inspect a page, navigate a dynamic interface, click controls, fill in forms, and extract information. During the build phase, Twin shows the planned browser task and asks the user to approve it. The user can then watch the run or cancel it.

For a site that requires authentication, Twin pauses at the login page and gives control to the user. After the user signs in, the agent resumes and Twin stores the session cookies for later runs. When TwinAgent is used for this browser workflow, its request can be part of an authenticated action rather than a fetch of a public page.

Twin does not describe TwinAgent as a search indexer or a model-training crawler. Allowing it does not make a page eligible for an AI search citation, and blocking it is not a training-data opt-out. The practical consequence is narrower: a Twin workflow that needs to use the site may fail.

TwinAgent has the stable token TwinAgent. Cloudflare's record lists TwinAgent/1.0 as the full user agent and identifies Twin as the operator. A user-agent string can be copied, so it is useful for log classification but not sufficient proof of identity.

Cloudflare also lists a Web Bot Auth key directory at https://signature-agents.twin.so/.well-known/http-message-signatures-directory. Signed requests can be checked against those keys. The robots.txt status in this bot is unknown, while Cloudflare's bot directory marks the agent as not following robots.txt, so a robots rule should not be your only enforcement point.

Relevant for AI search

Is TwinAgent relevant for AI search?

Yes. TwinAgent collects pages for an AI product, so what it can crawl influences how AI systems describe your brand.

TwinAgent crawls and indexes pages so the AI search or assistant behind it can retrieve them at answer time. A page it has never fetched cannot be quoted, summarized, or linked in that product's answers, so most sites keep it allowed to stay citable. Blocking it removes your pages from that AI surface and hands those citations to competitors.

How to handle TwinAgent

Allow TwinAgent when people in your organization or your customers intentionally use Twin to operate your site. If automated browser actions are not permitted, block the agent at the CDN, firewall, or application layer after checking its signature.

The stable token lets you publish a robots.txt rule:

User-agent: TwinAgent
Disallow: /

That rule expresses your preference, but compliance is not confirmed and Cloudflare's record says TwinAgent does not follow robots.txt. Use an enforced access rule when the block must hold.

For an allowlist, validate Web Bot Auth HTTP message signatures with the keys at https://signature-agents.twin.so/.well-known/http-message-signatures-directory. Do not grant access solely because a request contains TwinAgent in its user-agent header.

Examples

  • A finance team runs a Twin workflow that enters approved data into a browser-only vendor portal, and the portal verifies the request signature before allowing the agent through.
  • A SaaS company blocks TwinAgent at its edge because its terms do not permit automated interaction with account settings.
  • An analyst sees `TwinAgent/1.0` in access logs and classifies it as workflow automation rather than search-engine or training traffic.

Frequently asked questions about TwinAgent

Learn about AI visibility monitoring and how Promptwatch helps your brand succeed in AI search.

It is associated with Twin's automation agents. When a workflow needs the Web Agent because an API cannot perform a required step, Twin can open the site in an isolated cloud browser, inspect the page, click, fill forms, or extract information.

Be the brand AI recommends

Monitor your brand's visibility across ChatGPT, Claude, Perplexity, and Gemini. Get actionable insights and create content that gets cited by AI search engines.

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