Copying and deleting prompts

Prompt lists need pruning: a prompt lands in the wrong monitor, a topic stops mattering, or a batch upload brings in duplicates. Promptwatch gives you two tools with very different consequences. Copying creates a fresh prompt in another monitor and leaves the original where it is; deleting removes the prompt and its history from your analytics. If you came here looking for a Move button: there is none. Copy keeps the original and starts the copy with no history. To relocate a prompt, copy it to the right monitor and then delete the original, and the original’s history goes with it. The section on moving further down covers when that trade is worth it. Both actions start the same way. Open Prompts from the left rail, stay on the Prompts tab, and keep the Default view selected (the bulk toolbar lives in that table). You can also work from a monitor: in the same rail section, open Monitors, open the monitor, then its Prompts tab. Tick the checkboxes to select prompts. Shift-click, Cmd-click or Ctrl-click a second row to add the whole range from the last clicked row to your selection. Once something is selected, a toolbar of bulk actions appears above the table: Add Topics or Manage Topics, Add Tags or Manage Tags, Change Type & Intent, Copy and Delete, each with a badge showing the selected count.

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Copying prompts to another monitor

A prompt belongs to exactly one monitor, so copying is how you run the same question in another context without retyping it:

1. Select the prompts and click Copy.
2. In the “Copy Prompts” dialog, open Target monitors and pick one or more monitors. Each option shows the monitor’s name, flag, language and country, and its current prompt count. Once you have picked, a line under the list projects the result: how many prompts it creates across how many monitors and, when usage data is available, how many of your active prompts that uses.
3. Click the confirm button, which shows the count, for example Copy 3 prompts.

A toast confirms “Copied N prompts to M monitors” and the selection resets. If some prompts were already tracked in a target monitor, the success toast says how many were skipped. If some copies failed, a warning toast shows the server’s message instead. What a copy carries over, and what it does not:

• Attributes travel: the copy keeps the prompt text, language, type, intent, active flag, keywords, tags and topics, so your labels stay intact in the target monitor.
• History stays behind: the copy is a new prompt with zero responses. It is queued on the target monitor right away so its first responses arrive soon; if that fast-track fails, it falls back to the monitor’s normal cadence. The original keeps running on the source monitor until you delete it.
• Duplicates are skipped: a prompt that is already active in the target monitor with the same text (ignoring case and extra spaces) is not created twice. The success toast reports how many were skipped.

Four rules to know before you reach for it:

• Same language and country only: a target must match the source monitor’s language and country, because responses are only comparable within one locale (state and city do not matter here). Monitors that don’t match appear grayed out, and hovering shows the reason: their language and country differ from the source monitor’s, and prompts can only be copied to monitors sharing the source locale.
• Active targets only: inactive monitors and the source monitor itself are not offered. If nothing qualifies, the list reads “No other monitors available.”
• One source monitor per copy: if your selection spans several monitors, the Copy button is disabled with “Cannot copy prompts from different monitors at once”. This matters on the project-level Prompts page, which lists prompts from every monitor; narrow it with the Monitors filter or work from a monitor’s Prompts tab. A selection with no monitor at all shows “Select prompts that belong to a monitor to copy them”.
• Copies count against your plan: every copy that lands active draws on your plan’s active prompt limit. If the copy would exceed it, the button is disabled and the dialog says “N prompts would exceed your plan’s Y active prompts.” Deactivated prompts do not consume allowance. See plans and billing for your limit.

If no compatible monitor exists yet, create one with the same language and country first.

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Moving a prompt, without a Move button

Relocating a prompt is a copy followed by a delete: copy it into the right monitor, confirm the copy is there, then select the original and delete it. The copy starts collecting responses on the new monitor from its first run, and the original’s history disappears with the original. That is the trade to weigh. If the prompt has months of responses you still compare against, keep the original where it is; the clean time series is worth more than a tidy monitor list. If it is a recent prompt, a duplicate, or one whose history you don’t need, copy and delete is quick and harmless. For how to lay out monitors so prompts land in the right place from the start, see organizing with monitors, tags and topics.

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Deleting prompts

1. Select the prompts and click Delete.
2. Confirm in the “Are you absolutely sure?” dialog, which warns: “This action cannot be undone. This will permanently delete N selected prompts.” Click Delete to confirm, or Cancel.

A toast confirms “Prompts deleted successfully”. Deleting removes the prompt and all of its historical responses from your analytics, and it cannot be undone from the app. The deleted prompts also stop counting against your plan’s active prompt limit, so deleting is how you free quota for prompts that matter more. Because history is lost, check the alternatives first:

• Wrong monitor? Copy it to the right one first, and only delete the original if you can live without its history.
• Wrong label? Use Change Type & Intent in the same toolbar, or retag it with Manage Tags; see working with prompts.
• Pausing a whole market or campaign? Set the monitor to Inactive with the switch in its header instead of deleting its prompts; the data stays and comes back when you reactivate. See managing monitors.

Delete is the right call for duplicates, test prompts, and questions your audience has genuinely stopped asking.

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What happens next

Copies run on the target monitor’s models and schedule, with the first run fast-tracked, and their charts start from zero. The originals keep running on the source monitor until you delete them. Deleted prompts disappear from your tables and charts, and the quota they held is free for new prompts. For deciding what deserves those slots and filling them, see finding and adding prompts.