The five statuses
- Suggested: freshly discovered by the agent, waiting for your call. Suggested actions live in the carousel above the board, not in a column.
- To Do: accepted and queued. Setup actions and actions created via Agent Chat skip Suggested and land here directly.
- In Progress: someone is on it. Moving a card here tells teammates, and the agent, that the item is being handled.
- Done: completed. This stamps a completion timestamp, and the agent will not remake the same action for 30 days.
- Dismissed: not going to do it. This stamps a dismissal timestamp and removes the card from the board. Moving a card back out of Done or Dismissed clears the timestamp again.